Shipping Policy
Last Updated: June 2026
Thank you for shopping with Vali Valo. We are committed to delivering your order as quickly and efficiently as possible.
Please review our shipping policy below.
All orders are processed within 1–3 business days after payment has been received.
Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high demand, processing times may be slightly extended.
Estimated delivery time:
7–12 Business Days
Please note that delivery times are estimates and may vary depending on your location, carrier operations, customs procedures, weather conditions, or other unforeseen circumstances.
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Please allow up to 48 hours for tracking updates to appear.
We currently offer:
🚚 Free Shipping on all U.S. orders
Any applicable shipping promotions will be displayed at checkout.
Customers are responsible for providing accurate shipping information at checkout.
Vali Valo is not responsible for delays, lost packages, or failed deliveries resulting from incorrect or incomplete addresses.
If you notice an error in your shipping information, please contact us immediately.
While we work closely with our shipping partners, Vali Valo is not responsible for delays caused by:
If your package appears lost, please contact our support team and we will do our best to assist you.
If your order arrives damaged, please contact us within 7 days of delivery.
To help us resolve the issue quickly, please include:
At this time, Vali Valo primarily serves customers within the United States.
Additional shipping destinations may become available in the future.
If you have any questions regarding shipping or delivery, please contact us:
Vali Valo
Email: support@valivalo.com
We appreciate your trust and look forward to helping you create more peaceful moments at home.